Alex & Alex Electrical Services
I recently had the pleasure of working with Alex & Alex Electrical Services, and I can confidently say they provide exceptional service. From the moment I reached out, their team was prompt and professional, offering clear communication throughout the entire process. They handled complex electrical installations with ease, ensuring everything met my expectations and complied with regulations.
Their expertise in residential projects truly stood out, as they expertly managed upgrades while maintaining a tidy workspace. The entire crew was friendly and dedicated, making me feel secure in my choices. I am thoroughly impressed and will certainly recommend Alex & Alex to anyone in need of reliable electrical work.
Customer Reviews
I obtain three bids for a job of any monetary consequence, and starting with that, A&A shined. Its bid was prompt, thorough, clear, and by line item. Their price came in the middle of the other two quotes. The questions I had were quickly, kindly, and thoroughly answered, which gave me greater confidence in them.
The work was scheduled easily and the technicians showed up on time and worked quickly and courteously. There were two aesthetic changes I requested and they did them without any question. A&A’s follow-up for the permit inspection went as smoothly as possible and, of course, the inspector approved it all.
It was a pleasure working with these professionals!
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Reasons:
- He is trustworthy. He did what he said he was going to do and charged what he said he was going to charge. When I went over the invoice with him, we discovered a few *minor* places where I was charged for things I should not have been, and he took them off. He actually said he likes it when they discover an issue, in the sense that it means they can reduce their client's bill! Some of these billing inaccuracies were things that I could not have verified, myself, so he had to verify w/ his crew, and he came back and did the right thing by correcting the bill even though I would have been none the wiser if he had lied. For other things, I clarified to him what was done, and he made the necessary corrections. To be clear, these were *minor* oversights. His crew did a large residential project for me and there was a *lot* to keep track of.
- He spent probably 2-2.5 hours with me over the course of 4-5 phone calls, planning and explaining the project to me to help me make the best decisions regarding what work to get done, when to do it, and how to do it so as to minimize impact on the tenants.
- He was ok w/ periodic phone call check-ins (this was a large project and I was not living on-site).
- He communicated well, enabling me to coordinate with the person doing the patching
- Covered everything, including the floor, with plastic/etc to minimize the dust that got in the house
- He was *close* to meeting the timeline he gave for the work (details below)
- As far as I can tell, his crew did quality work, and went beyond the 'bare minimum' required to pass inspection, in terms of grounding the wires, if I recall correctly. Since the final corrections, the tenants have not informed me of any issues.
Work done:
- installed dual service panel and subpanel on main house
- rewired all cloth wiring (> 50% of the house)
- added 15-25 of outlets, and moved a few
- added 22-28 recessed lights, replacing some existing lighting and removing some
- added light switches and bathroom fan switches
- installed electric car charger
Room for improvement: this was a large project being done on a rental property and the crew took the project down to the wire. They finished up as the tenants came back from a multi-day trip. Due to rushing at the end, they did not manually verify all the outlets were working. The tenants discovered some were not and then Alex's crew came back and addressed everything (free of charge, of course). They could have been better with their time estimate, or finished earlier.
Following a phone conversation, Alex promptly dispatched his team for the initial inspection. Their swift response and the fact that they provided us with very reasonable pricing, which was lower than others in the market, made us feel valued and respected. They are upfront in conducting their business and did not charge us any hidden fees.
Despite the difficulty and complexity of the work due to the elevation of the location where they had to install the EV-Wall charger, his electricians were friendly, professional, and efficient. My husband had joy in making them an espresso and seeing them work with the speed and diligence of bees, ensuring their job was done to a high standard.
Overall, we are delighted with the quality of their output. The LA City Inspector fully sealed and approved their work, which allowed us to have a home EV-TESLA wall charger. Thank you, Alex and your team! Now, we do not have to worry about competing for the TESLA Supercharger Station at night.
We also really appreciated their competitive pricing while offering commercial grade materials for the installation. Highly recommend and would recommend them to my friends and families in the area!
Address
Alex & Alex Electrical Services is located at 3521 S Bentley Ave, Los Angeles, CA 90034, United States
Website
The website of Alex & Alex Electrical Services is: alexelectrician.com
Business Hours
Monday: 09:00–18:00
Tuesday: 09:00–18:00
Wednesday: 09:00–18:00
Thursday: 09:00–18:00
Friday: 09:00–18:00
Saturday: 09:00–18:00
Sunday: 09:00–17:00